Innovative solutions shaping the future of smart production.
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Help & Support Services for You
At Sorento Group, we provide a comprehensive support system to ensure your user experience is at the highest level. From installation and device management to software usage and troubleshooting, our professional team is with you through every step of the process.
We are here to offer fast solutions to all your questions, guide you according to your needs, and ensure uninterrupted service. Just reach out to us!
Installation is typically completed within one day. Once the sensor connections, network configurations, and system control tests are done, the device becomes ready for immediate use.
All devices and sensors can be monitored and controlled through the mobile application or web panel. Access is possible from anywhere with an internet connection.
Our products come with a 2-year warranty. In addition, our technical support team continues to assist with any issue even after installation.
The sensors we use are industrial-grade and operate with an accuracy of ±1°C / ±3% humidity sensitivity. Light, wind, EC–pH, and other sensors also offer high precision measurement rates.
Basic Package: Temperature – Humidity – Light
Advanced Package: Rain, Wind, Soil Moisture, EC–pH, CO₂
We recommend the most suitable sensor set depending on the installation and greenhouse needs.
You can contact us 24/7 via our WhatsApp support line, phone number, or through the support form on our website.
All control panels automatically resume operation from where they left off once power is restored. Optional UPS backup support can also be added if desired